Zash Mini Dress

Processing Time
Orders are processed within 1-3 business days.
Please note that orders are not processed or shipped during weekends and holidays.

Shipping Methods & Delivery Times
Standard Shipping: 5-7 business days
Delivery times are estimates and may vary depending on the carrier and external factors.

Shipping Costs
Standard Shipping: Free for orders over $50.

Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number to follow the progress of your package. Track Your Order

Undelivered Packages
If your package has not arrived within the expected delivery time, please contact our customer service At info@lorvinna.com We will work with the carrier to locate your order.

Incorrect Address or Changes
Please ensure that your shipping address is correct at checkout. We are not responsible for packages sent to the wrong address.
If you have made an error or need to change the address, please contact us as soon as possible. We will do our best to make adjustments, but we cannot guarantee this if the order has already been shipped.

You can return your orders according to our return policy. We have become paperless! You will no longer receive a shipping confirmation in your package. Don't worry – returns are still quick and easy. Start your return here. Please note that we cannot offer refunds if the hygiene seal is not intact or has been broken. Click here for more information on how to return your items and our return policy. Read the full terms & conditions of our Returns PolicyHERE.