We Ship To Over Countries Worldwide. Shipping Rates Vary Depending On Your Location And The Weight Of Your Order. Please Enter Your Shipping Address At Checkout To Get An Accurate Shipping Estimate.

You can return your orders according to our return policy. We have become paperless! You will no longer receive a shipping confirmation in your package. Don't worry – returns are still quick and easy. Start your return here. Please note that we cannot offer refunds if the hygiene seal is not intact or has been broken. Click here for more information on how to return your items and our return policy.HERE.

If you have an account with us, log in to your account. Go to “My Orders” and click “View Order.” Then click “Track Your123 Order” and a pop-up will appear with a tracking link.

If you don’t have an account with us or have not received an order confirmation email please contact info@Lorvinna.com with your order number, billing last name, and email address or zip code.

We Are Not Able To Make Any Changes To An Order Or Cancel It Once It Has Been Placed

Questions about the FAQ should be sent to us at info@lorvinna.com
Our contact information is posted below:

Business Name: Lorvinna

Phone Number: +31623008253

Email: info@lorvinna.com

Physical Address:  Blankvoornstraat 70, Hoogvliet Rotterdam 3192 BZ Netherlands

VAT Number: NL004804151B76

Chamber of Commerce Number: 90271351

Please note that our Customer Service opening times are 9am-5pm, Monday to Friday.